Well Found Studio

Your first Head of Design, before you can afford one.

A fractional product design practice for early-stage startups. I come in at the founding stage, lead your design function, and hand over to a full-time hire when you're ready.

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Most early-stage startups need serious design thinking long before they can justify a senior full-time hire. The choices on offer are uninspiring: agencies that work to a brief and disappear, junior freelancers without the experience to make hard decisions, or a product or engineering lead stretched into a role that isn't theirs.

The result is usually the same — a product that looks underdone, behaves inconsistently, and costs more to fix later. Design becomes a bottleneck instead of a multiplier.

Designed for how early-stage companies actually work.

01

Discover

Before anything, I need to understand your product, your team, and where design fits right now. I come out of this with a clear picture of where I can have the most impact.

02

Build

I embed as your Head of Design. I own the design function — product strategy, UX, UI, design systems — and I do the work. I also put in place the foundations your team will need as it grows.

03

Grow

As the product and team mature, the engagement shifts. I move from doing most of the design work to leading it — helping you build the infrastructure to run design at scale, and thinking seriously about your first full-time hire.

04

Hand over

I help define the role, run the hiring process, and onboard the right person properly. Then I step back. The goal was always to make myself unnecessary.

The full range of what a design leader actually does.

Not a rotating team. Not a brief. Not a sprint and a handoff document.

  • Product strategy and design direction
  • UX — flows, architecture, interaction design
  • UI — visual design, components, systems
  • Prototyping and user research
  • Design system foundations
  • Hiring and onboarding your first full-time designer

Jai Mitchell

I've spent 15 years working across some of the most demanding product environments in the world — and some of the scrappiest early-stage teams.

Six and a half years at Google Maps, working on driving navigation, EV features, AI interaction, and updated map design. Before that, a founding-stage redesign at Clipchamp — a four-person startup that later sold to Microsoft. Enterprise product design at Josephmark and Ustwo for clients including Commonwealth Bank, Westpac, ABC News, and MySpace.

I work with a small number of companies at a time, and I'm selective about who I take on. I only work with teams building something I'd personally back — and for the right engagements, I put skin in the game, taking part of my fee as equity.

Well Found is a nautical term: a vessel that's properly equipped and ready for the journey ahead. That's what I'm here to help you become.

Google Maps

Six and a half years as a product designer on one of the world's most complex, highest-stakes consumer products. Work included driving navigation, Search Along Route, electric vehicle features, AI-assisted interaction, and a major visual overhaul of the map design.

Clipchamp

Joined as the first designer when the company was four people. Led a major rebrand and full product redesign of their video editing platform. Later consulted on the web-based tool that attracted Microsoft's acquisition.

ABC News

Website and app redesign with Ustwo — one of Australia's most-visited news destinations. Balancing editorial complexity with a clean, accessible user experience.

More available on request.

When I believe in what you're building, I put skin in the game.

For companies I'm genuinely excited about, I offer part of my fee as equity rather than cash. The split varies depending on the company's stage, its cash constraints, and my conviction in what it's building.

It's not a standard arrangement — I raise it when it makes sense. But when I take equity, the alignment is real.

I'm not just working for you. I'm working with you.

Things people usually ask.

What is a fractional designer?

A fractional designer is embedded in your team and owns a function — like a Head of Design — but works part-time or on a flexible basis. It's different from an agency (which works to a brief) or a contractor (who fills a specific gap). I set direction, make decisions, and work toward the same outcomes you do.

How long does an engagement last?

Most run between six months and two years. The intensity shifts over time — higher at the start, transitioning to leadership and handover as you move toward a full-time hire.

What stage of startup is this for?

Typically pre-seed to Series A. The sweet spot is when you're building seriously but aren't yet at a scale where a full design team makes sense.

Do you work remotely?

Yes. I'm based between Sydney and Northern NSW, with a planned move to the Gold Coast in late 2026. Most of my work is remote-first.

Let's find out if we're a fit.

I'm not for everyone, and that's fine. If you're building something real and you're ready to take design seriously, let's talk.

Get in touch